In what denominations are Moxie gift cards available?
Our gift cards come in any denomination from $5 to $250.
Do your gift cards expire?
Our gift cards do not expire. After 24 months of inactivity a $5 monthly service charge is aplied.
How can I check my gift card balance?
You can verify the balance by calling our front desk at 607-237-0779 from 12pm to 8pm Tuesday-Saturday or by inquiring at the front desk during your next visit. Your gift card number, the 16-digit number on the back of the card, will be required.
Can I send a personal message with my gift card purchase?
You can create your own special gift online by using our online ordering system found on this website. We hand write your personalized note to go along with your gift card.
Can I order a gift card online to be mailed to me or a friend?
Yes, you may order your Moxie gift card on our website. Please follow the online directions for selecting and ordering your gift to be mailed to you, a friend or family member.
Can I order a gift card online and pick it up at the front desk?
Yes, when you order simply choose "I will pick up" from the shipping method options. If you'd like to fill the fields in yourself then just leave those fields blank and we'll leave the writing to you. Your card will be waiting for you the next time you visit the restaurant during the hours of Tuesday - Saturday 12pm - 9pm.
Will I receive confirmation of my gift card order?
Yes. After your gift card order has been placed, an order confirmation page will appear containing your order number. You will also receive your order confirmation via email.
When will I receive my gift card?
All orders placed will be processed the next business day or the same day if received before 3pm. Delivery will depend on the shipping option you choose.
What happens if my gift card is lost or stolen?
A replacement gift card can be issued for the remaining balance if you have the 16-digit gift card number from the back of your gift card. We strongly urge our guests to record this number in a separate place upon receipt of their gift card.
Can you deliver to a P.O. box?
Yes, USPS delivers to P.O. boxes.
Who can I contact if I have questions or problems with my order?
Our gift card customer service number is 607-237-0779 Tuesday - Saturday 12pm - 8pm.
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